Grievance Redressal

Last updated: 17 August 2026 · Mechanism required by the IT Rules, 2021 as amended

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Grievance Officer

The officer's personal name and dedicated postal desk are not published here until confirmed. Do not treat a role title as a named officer. Until that confirmation, contact:

Email: grievance@merasamaj.co.in
Legal notices: legal@merasamaj.co.in
Operator: Seon Consulting Services, 105-3/2/7, Masab Tank, Hyderabad, Telangana, India

Timelines currently applied

Verified against the MeitY consolidated IT Rules, 2021 as on 10 February 2026 (G.S.R. 120(E)):

Acknowledgement: 24 hours
Ordinary grievance resolution: 7 days
Applicable Rule 3(1)(b) removal requests: 36 hours
Specified intimate / nudity / sexual / impersonation / morph complaints: 2 hours

If you are not satisfied with the outcome, you may appeal to the Grievance Appellate Committee established by the Central Government, where that mechanism applies to the intermediary, within the period prescribed by those Rules.

File a grievance

You will receive a case number. Abuse of this process may be restricted.